The official tourism website for Ho Chi Minh City

Terms of Use

General Legal Information


The DEPARTMENT OF TOURISM HOCHIMINH CITY (“DTHC”) maintains this and other websites for the convenience of the public (the “websites”). By accessing and using the information and/or materials downloaded from the websites, you unconditionally agree to be bound by these terms of use (the “Terms of Use”) and the specific terms or notices of the DTHC contained in the respective DTHC websites you are accessing, which may be updated and amended from time to time at DTHC’s sole discretion. All changes will be posted on the websites, and your use of the websites after such changes have been posted will constitute your agreement to the modified Terms of Use. You should therefore read the Terms of Use carefully each time you visit the websites.

In the event of any inconsistency in the Terms of Use, and any specific terms or notices of the DTHC contained in any other of the DTHC’s websites, the specific terms or notices contained therein shall prevail.


Use of Copyrighted Content


All editorial content, graphics, images, logos, sounds and multimedia works on the websites (the “Content”) are protected by proprietary rights, copyright, other laws and/or international treaties, and are owned by, licensed to or controlled by DTHC, unless otherwise stated. The Content shall not be copied, reproduced, republished, uploaded, posted, transmitted, imitated or otherwise distributed, whether in whole or in part, without the written permission of DTHC or the respective copyright owners if otherwise stated ("copyright statement").

Notwithstanding the above, permission is expressly granted by DTHC to use the Content if :

(1) the above copyright statement appears;

(2) the Content are used only for informational, non-commercial and personal use only and will not be copied or posted on any network computer or broadcast in any media, OR, if the Content has not been provided by a content partner of DTHC, such Content is used by a developer by way of developer application programming interfaces and shared, communicated and displayed on the developer’s websites and applications in whole or in part; and

(3) if the Content is being used only for informational, non-commercial and personal use, no alterations, additions or modifications of the Content are made in any way and only one copy of the Content is downloaded onto a single computer.

Use of the Content for any other purpose is expressly prohibited without the written permission of DTHC or the respective copyright owners, and may result in severe civil and criminal penalties.

All software and accompanying documentation made available for downloading from the DTHC's websites are the copyrighted work of the DTHC and/or its suppliers. Software and documentation ownership is retained by the copyright owner and you have a licence to use the software and documentation. The use of any such software or documentation may be subject to the terms of a licence agreement. Please read the licence agreement that accompanies each product, if any, and indicate your agreement to those terms prior to downloading.

The design and layout of the websites are protected by intellectual property and other laws and shall not be copied in whole or in part. No logo, graphic, sound, image or search engine from the websites may be copied or transmitted unless expressly permitted by DTHC.


Symbols and Marks


DTHC’s corporate logo (the “Symbols”), are protected by the Intellectual Property Law of Vietnam, and any unauthorised use of the Symbols or representations closely resembling them are offences which may be punishable under the law.

Other marks, logos or branding of the DTHC used on the websites (the “Marks”) may be registered trademarks of DTHC. Other product and company names mentioned herein may also be the registered trademarks of their respective owners.

DTHC and/or the relevant proprietors will not hesitate to take action against any unauthorised usage of DTHC’s name, the Symbols, Marks and other marks referred to herein. All rights not expressly granted herein are reserved by DTHC.


Disclaimer of Warranties and Liability


While DTHC has made every reasonable effort to ensure that the information contained in the websites have been obtained from reliable sources, DTHC provides the Content and information on the websites on an “as is” basis without warranty of any kind. To the fullest extent permitted by law, DTHC does not warrant and hereby disclaims any and all warranties and implied warranties including those as to accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability, quality, and fitness for any particular purpose of the Content. It is recommended that prospective users liaise directly with the relevant entities or individuals to confirm any information in the Content that they seek to rely on.

Any reference made by the DTHC in the websites to any entities or individuals, or to their services or products, is not an endorsement nor should it imply any such endorsement of the quality or fitness of purpose of that entity, or its services or products.

In no event shall DTHC be liable for any damage or loss of any kind, howsoever caused as a result (direct or indirect) of the use of the websites, including but not limited to any special, indirect or consequential damages resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, and any damage or loss suffered (i) arising from or in relation to the Content including without limitation any errors, omissions, obscenities, infringing offensive unlawful or defamatory information and material in the Submissions (defined below) or Content created by and attributed to third parties other than DTHC, (ii) as a result of reliance on the Content contained in or available from the websites, and (iii) as a result of the use of the websites. DTHC disclaims any warranty that the Content available through the websites or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that the websites and the server is and will be free of all viruses and/or other malicious, destructive or corrupting code, programme or macro.

The Content contained in or published on the websites may include inaccuracies or typographical errors. Changes are periodically added to the information. DTHC (with or without the instruction of the relevant entities) may make changes or improvements, or update the Content at any time, and reserves the right to modify the websites from time to time.


Links to and from Third-Party Sites, and Web Feeds


The links in the websites may allow you to leave the websites to third-party sites. The websites may also feature web feeds with content from third-party sites. The linked sites or web feeds are not under the control of DTHC and DTHC is not responsible for the contents of any linked site, any web feed, or any link contained in a linked site and web feed, or any changes or updates to such sites or contents from web feeds. DTHC shall not be liable for any losses, damages, costs and expenses suffered or incurred by you from the access to those websites and web feeds, including without limitation any booking of services or products through those websites. Use of the hyperlinks, contents and links on the web feeds, and access to such hyperlinked websites are entirely at your own risk. DTHC is only providing these links and web feeds as a matter of convenience to the users, and is not to be implied as an endorsement of the linked site or contents and links from the web feeds. In no circumstances shall DTHC be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on those websites to which the websites are hyperlinked, or in any of the contents of the web feeds.

You may cache, hyperlink to, and frame the websites or any of the Content, but DTHC reserves all rights to disable any links to, or frames of any site containing infringing, obscene, offensive, unlawful or defamatory material or information, or any other inappropriate material or information.

You may be asked by a third-party site to link your profile on the websites to a profile on another third-party site, or to log in to another third-party site to link your profile on that third-party site to the websites. Choosing to do so is optional and the decision to allow this information to be linked can be disabled at any time.


User Submissions


By submitting content to the websites by postings on this websites or otherwise, including any stories, quotations, excerpts of text or images, photographs and videos contained in any submissions (collectively, “Submissions”), you hereby agree to the content licence terms and conditions for user submissions (the “Content Licence”). You acknowledge that DTHC may choose to use and provide attribution of your Submissions at our sole discretion. You further grant DTHC the right to pursue at law any person or entity that violates your or DTHC’s rights in the Submissions by a breach of these Terms of Use. You acknowledge and agree that the Submissions are non-confidential. DTHC reserves the right, and has absolute discretion, to remove, screen or edit without notice any Submissions posted or stored on the websites at any time and for any reason, and DTHC will not be liable for any losses, damages, costs and expenses suffered or incurred by you as a result of such removal or editing. If you have any complaints or objections to the Content on the websites, or if you believe that any of the Content posted on the websites infringes an intellectual property right that you hold, please contact us immediately at the contact details available on the websites, and DTHC shall use reasonable endeavours to investigate the complaint, objection or feedback, and remove the relevant Content as decided in its sole discretion.


Privacy Statement


DTHC’s privacy statement shall apply to all services, technology and applications available on the websites. By using and accessing the services, technology and applications, you hereby agree to be bound by DTHC’s privacy statement.


Governing Law


The websites (excluding third-party linked sites) are operated by the DTHC from its offices within Vietnam and elsewhere around the world. It can be accessed from all countries around the world where the technology permits. However, by accessing these websites, you agree that all access and use of the websites and the Content, and the Terms of Use shall be governed by, and construed in accordance with, the laws of Vietnam. You hereby agree to submit to the non-exclusive jurisdiction of the Vietnam's courts.


Specific Terms and Conditions for Use of Statistical or other Publications downloaded


DTHC and any of its employees, servants or agents shall not be liable for any loss suffered by any person, body or organisation as a result of any error or omission in the data, information, materials or documentation provided in the statistical or other publications on the websites, whether or not such loss was suffered as a result of reliance on such data, information, materials or documentation.

The data, information, materials or documentation from the DTHC's statistical or other publications are provided solely for your own non-commercial use only. You may make:

(1) one machine readable copy; and

(2) one printed copy of the data, information, materials or documentation downloaded from the DTHC's statistical or other publications for your private research, reference or study.

You shall not give, re-sell, redistribute, retransmit or transfer any data, information, materials or documentation from the websites in any form to any other person, body or organisation. You shall also not adapt, alter, modify, edit or otherwise affect the integrity of the data, information, materials or documentation from the websites in any form and by any means. The data, information, materials or documentation from this site are provided to you so that you may use them solely for purposes which are not defamatory, unlawful or for purposes which would bring DTHC into disrepute. In the event of a breach of this clause, you agree to keep DTHC fully indemnified for any and all losses of and claims against DTHC arising out of your unauthorised use of the data, information, materials or documentation downloaded from the websites.

In the event that you wish to use the data, information, materials or documentation from the DTHC's statistical or other publications for any commercial use or for any purpose or in any manner other than allowed above, please write in to obtain DTHC's express written approval first.


Right of Access


DTHC reserves all rights to deny or restrict access to the websites to any particular person, or to block access from a particular Internet address to the websites, at any time, without ascribing any reasons whatsoever.

You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the websites, use any robot, spider, other automatic device, or manual process to monitor or copy any pages within the websites or the Content without DTHC’s prior written permission, and take any action that imposes a disproportionately large or unreasonable load on DTHC’s servers.